FAQs

Please review the FAQs below to see if they address the issue you're experiencing.

 

What's covered by my purchase?

When you purchase software, you’ll receive a 100% genuine product key that allows you to download, install, and activate the software directly from the official website.

 

How will my order be delivered, and when?

Our shopping system will instantly and automatically email your product key to you after you place an order and your payment is successfully received.

 

Is my information safe and secure?

By SSL, we have been validated. This indicates that your data is transmitted using tested technology and is completely encrypted. We are dedicated to offering top-notch client service.

 

Can I order without providing any information?

You do not need to create an account or register your details in order to place an order in guest mode. But in order to benefit from all of our features, we advise establishing an account.

 

Is the software compatible with Macs?

Typically, the package title or description makes clear that the software is compatible with the Mac.

 

Why wasn't my key or any email sent to me?

Prior to checking your inbox's spam or junk area, make sure the email address you entered in the basket during checkout is correct. If you have followed these instructions and you have still not gotten your key, kindly get in touch with us.

 

How do I download my product, install and activate it?

Brief activation instructions are usually provided in the product description, while detailed instructions are included in the delivery email with your activation key. If you still experience any issues, please contact us — we're available 24/7 to assist you.

 

Will my software be updated?

You will receive all pertinent updates as long as the product is officially supported.

 

If the answers above don’t resolve your issue, feel free to contact us by email. Our customer support is available 24/7, so we’re here to help anytime you need.